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TÉRMINOS Y PRIVACIDAD

Politicas, preguntas y más

1. Introduction

Last updated 03/09/2023

Our aim is to keep this Agreement as readable as possible, but in some cases for legal reasons, some of the language is required «legalese».

2. Your Acceptance of this Agreement

These terms of service are entered into by and between You and Alexis Silva Barraza, d/b/a Crenato («Company,» «we,» «our,» or «us»). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively «Terms of Service»), govern your access to and use of app.enzuzo.com, including any content, functionality, and services offered on or through app.enzuzo.com (the «Website»).

Please read the Terms of Service carefully before you start to use the Website.

By using the Website [or by clicking to accept or agree to the Terms of Service when this option is made available to you], you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found at https://crenato.com.au/privacy-policy, incorporated herein by reference. If you do not want to agree to these Terms of Service, you must not access or use the Website.

BY ACCESSING AND USING THIS WEBSITE, YOU:
ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS OF SERVICE; YOU REPRESENT AND WARRANT THAT YOU ARE THE LEGAL AGE OF MAJORITY UNDER APPLICABLE LAW TO FORM A BINDING CONTRACT WITH US; AND, YOU AGREE IF YOU ACCESS THE WEBSITE FROM A JURISDICTION WHERE IT IS NOT PERMITTED, YOU DO SO AT YOUR OWN RISK.

3. Updates to Terms of Service

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.

Continuing to use the Website following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

4. Your Responsibilities

You are required to ensure that all persons who access the Website are aware of this Agreement and comply with it. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND YOUR COMPUTER, INTERNET AND DATA SECURITY.

5. Prohibited Activities

  1. In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the exports of data software to and from the U.S. or other countries).
  2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  3. To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Submission Standards set out in these Terms of Service.
  4. To transmit, or procure the sending of, any advertising or promotional material, including any «junk mail,» «chain letter,» «spam,» or any other similar solicitation.
  5. To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other persona or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the website, or which as determined by us, may harm the Company or users of the website, or expose them to liability.

Additionally, you agree not to:

  1. Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website.
  2. Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  3. Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
  4. Use any device, software, or routine that interferes with the proper working of the Website.
  5. Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  7. Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  8. Otherwise attempting to interfere with the proper working of the Website.

6. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  1. Your computer may temporarily store copies of such material in RAM incidental to your accessing and viewing those materials.
  2. You may store files that are automatically cached by your Web browser for display enhancement purposes.
  3. You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.

You must not:

  1. Modify copies of any materials from this site.
  2. Delete or alter any of the copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the website or any services or materials available through the Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Service, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws.

7. Our Rights

We have the right, without provision of notice to:

  1. Take appropriate legal action, including, without limitation, referral to or cooperation with law enforcement or regulatory authorities, or notifying the harmed party of any illegal or unauthorized use of the Website; and
  2. Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms of Service.

YOU WAIVE AND HOLD HARMLESS COMPANY AND ITS PARENT, SUBSIDIARIES, AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, AND SUCCESSORS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY AND ANY OF THE FOREGOING PARTIES RELATING TO ANY, INVESTIGATIONS BY EITHER THE COMPANY OR BY LAW ENFORCEMENT AUTHORITIES.

8. Third-Party Links and Content

For your convenience, this Website may provide links or pointers to third-party sites or third-party content. We make no representations about any other websites or third-party content that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the third-party content or any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

9. Online Orders

  1. All orders, purchases or transactions for the sales of goods, digital products, or information made using this Website are subject to the following additional terms and conditions of sale:
    • (a) You may not order or obtain goods, digital products or information from this Website if you: (i) are prohibited from accessing or using this Website or any of this Website’s contents, goods, digital products or information by applicable law or (ii) you are outside the geographic region where the goods, digital products or information are available for purchase;
    • (b) You agree that your order is an offer to buy, under these Terms of Service, all goods, digital products, or information listed in your order. All orders must be accepted by us or we will not be obligated to sell such goods, digital products or information to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered; and
    • (c) All prices, discounts, and promotions posted on this Website are subject to change without notice. The price and currency charged for a goods, digital products or information will be the price and currency advertised on this Website at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. The price and currency charged will be clearly stated in the shopping cart before you confirm your purchase. Price increases will only apply to orders placed after the time of the increase. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your total pricing and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
  2. Where an order indicates a license is being purchased:
    • (a) All uses on this Website of the terms «sell», «sale», «resell», «resale», «purchase», «price», and the like mean the purchase or sale of a license;
    • (b) You will comply with all terms and conditions of the applicable license Terms of Service for any goods, digital products or information you obtain through this Website, and you will not cause, induce, or permit others’ non-compliance with the terms and conditions of any of license Terms of Services for the goods, digital products or information; and
    • (c) Except for the limited license granted under the relevant license Terms of Service, nothing in these Terms of Service grants any right, title, or interest in or to (including any license under) any intellectual property rights in or relating to, the good, digital product or information, whether expressly, by implication, estoppel, or otherwise. All right, title, and interest in and to the good, digital product or information are and will remain with Company or its licensors, as applicable.
  3. Shipments & Delivery.
    • (a) Our shipping policy can be found here:

10. Payment and Fees

You may be required to purchase or pay a fee to access our services. We accept for all purchases. However, Company does not guarantee the availability of any payment method at any moment and Company may add, remove or suspend any payment method temporarily or permanently at Company’s sole discretion. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website and to promptly update account and payment information, including email address, payment method, and payment card expiration date, in order to complete your purchases and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in the currency advertised on the website.

You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Website.

11. Disclaimers, Liability and Indemnification

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY GOODS, DIGITAL PRODUCTS, SERVICES, INFORMATION OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY GOODS, SERVICES, DIGITAL PRODUCTS, INFORMATION OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN «AS IS» AND «AS AVAILABLE» BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

YOU ACKNOWLEDGE AND AGREE THAT COMPANY OR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE NO WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENTS OR THAT ANY GOODS, SERVICES, DIGITAL PRODUCTS, INFORMATION OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR DESTRUCTIVE CODE.

How We Limit Our Liability to You

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, IN NO EVENT SHALL THE COMPANY NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE UNDER THESE TERMS OF SERVICE TO YOU OR ANY THIRD-PARTY FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING ANY DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF USE, DATA, REVENUE OR PROFIT, COST OF CAPITAL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), ANY OTHER THEORY OF LIABILITY, OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Company, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms of Service or your use of the Website including, but not limited to, third-party sites and content, any use of the Website’s content and services other than as expressly authorized in these Terms of Service or any use of any goods, digital products and information purchased from this Website.

12. Privacy Policy

Your provision of personal information through the Website is governed by our privacy policy located at https://crenato.com.au/privacy-policy(the «Privacy Policy»).

13. Governing Law

The Website and these Terms of Service will be governed by and construed in accordance with the laws of Australia and any applicable federal laws applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule and notwithstanding your domicile, residence, or physical location. Any action or proceeding arising out of or relating to this Website and/or under these Terms of Service will be instituted in the courts of the Country of Australia, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

The parties agree that the United Nations Convention on Contracts for the International Sale of Goods will not govern these Terms of Service or the rights and obligations of the parties under these Terms of Service.

14. Severability

If any provision of these Terms of Service is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms of Service will continue in full force and effect.

15. Entire Terms of Service

These Terms of Service constitute the entire and only Terms of Service between the parties in relation to its subject matter and replaces and extinguishes all prior or simultaneous Terms of Services, undertakings, arrangements, understandings or statements of any nature made by the parties or any of them whether oral or written (and, if written, whether or not in draft form) with respect to such subject matter. Each of the parties acknowledges that they are not relying on any statements, warranties or representations given or made by any of them in relation to the subject matter of these Terms of Service, save those expressly set out in these Terms of Service, and that they shall have no rights or remedies with respect to such subject matter otherwise than under these Terms of Service save to the extent that they arise out of the fraud or fraudulent misrepresentation of another party. No variation of these Terms of Service shall be effective unless it is in writing and signed by or on behalf of Company.

16. Waiver

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder.

17. Notice

We may provide any notice to you under these Terms of Service by: (i) sending a message to the email address you provide to us and consent to us using; or (ii) by posting to the Website. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

To give us notice under these Terms of Service, you must contact us as follows: (i) by personal delivery, overnight courier or registered or certified mail to Alexis Silva Barraza, Unit 7 6 Antonas Road, Perth, Wester Australia, 6003, AU. We may update the address for notices to us by posting a notice on this Website. Notices provided by personal delivery will be effective immediately once personally received by an authorized representative of Company. Notices provided by overnight courier or registered or certified mail will be effective once received and where confirmation has been provided to evidence the receipt of the notice.

18. Contact Us

This Website is operated by Alexis Silva Barraza, Unit 7 6 Antonas Road, Perth, Wester Australia, 6003, AU.

Should you become aware of misuse of the website including libelous or defamatory conduct, you must report it to the Company. All reports of misuse and other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to Your email.

Last updated 03/09/2023

 

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Fecha efectiva: 20 de enero de 2023

Estos términos y condiciones rigen el uso de Crenato, un producto que utiliza tecnología de inteligencia artificial para mejorar las llamadas. Al utilizar el Servicio, acepta quedar obligado por este Acuerdo. Si no acepta los términos de este Acuerdo, no podrá utilizar el Servicio.

Concesión de licencia Sujeto a los términos de este Acuerdo, Crenato le otorga una licencia limitada no exclusiva, no transferible para utilizar el Servicio.

Restricciones Usted no puede, directa o indirectamente:

(a) copiar o modificar el Servicio, en su totalidad o en parte;
(b) ingeniería inversa, descompilar, desensamblar o intentar de otra manera derivar el código fuente del Servicio;
(c) sublicenciar, distribuir, vender o transferir el Servicio a cualquier tercero;
(d) utilizar el Servicio para cualquier fin ilícito;
(e) utilizar el Servicio para violar los derechos de cualquier tercero, incluidos los derechos de propiedad intelectual;
(f) interferir o interrumpir el Servicio o los servidores o redes conectados al Servicio;
(g) utilizar cualquier robot, araña, raspador u otro medio automatizado para acceder al Servicio con cualquier fin;
(h) utilizar el Servicio para transmitir cualquier virus, gusano u otro código malicioso; o
(i) eliminar o modificar cualquier aviso de derechos de autor, marca registrada u otros avisos de propiedad contenidos en el Servicio.

Propiedad

El Servicio, incluyendo todos los derechos de propiedad intelectual en él, es y seguirá siendo propiedad exclusiva de Crenato o sus licenciantes. Usted no adquirirá ninguna propiedad u otro interés en el Servicio, excepto la licencia limitada otorgada bajo la Sección 1.

Privacidad de datos

Crenato se compromete a proteger su privacidad. Al utilizar el Servicio, usted reconoce que Crenato puede recopilar y utilizar ciertos datos, incluidos datos personales, de acuerdo con la política de privacidad de Crenato, que está disponible en el sitio web de Crenato.

Renuncia de garantías

EL SERVICIO SE PROPORCIONA «TAL CUAL» Y SIN GARANTÍA DE NINGÚN TIPO. CRENATO RENUNCIA A TODAS LAS GARANTÍAS, YA SEAN EXPRESAS, IMPLÍCITAS, LEGALES O DE OTRO TIPO, INCLUIDAS PERO NO LIMITADAS A LAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN PROPÓSITO PARTICULAR Y NO INFRACCIÓN. CRENATO NO GARANTIZA QUE EL SERVICIO CUMPLIRÁ CON SUS REQUISITOS O QUE LA OPERACIÓN DEL SERVICIO SERÁ ININTERRUMPIDA O LIBRE DE ERRORES.

Limitación de responsabilidad

EN NINGÚN CASO CRENATO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, ESPECIALES, INCIDENTALES, CONSECUENTES O EJEMPLARES, INCLUIDOS PERO NO LIMITADOS A PÉRDIDAS DE BENEFICIOS, PÉRDIDA DE DATOS O INTERRUPCIÓN DE NEGOCIOS, DERIVADOS DE O EN CONEXIÓN CON EL USO O LA IMPOSIBILIDAD DE USAR EL SERVICIO, YA SEA BASADO EN CONTRATO, AGRAVIO (INCLUYENDO NEGLIGENCIA), RESPONSABILIDAD ESTRICTA O CUALQUIER OTRA TEORÍA LEGAL, INCLUSO SI SE HA ADVERTIDO A CRENATO DE LA POSIBILIDAD DE TALES DAÑOS.

Indemnización

Usted deberá indemnizar, defender y mantener indemne a Crenato y sus afiliados, funcionarios, directores, empleados y agentes de cualquier reclamo, daño, pérdida, responsabilidad, costo y gasto (incluyendo honorarios razonables de abogados) que surjan de o en relación con su uso del Servicio.

Terminación

Crenato puede terminar este Acuerdo y su uso del Servicio en cualquier momento, con o sin causa. Al terminar, deberá cesar inmediatamente todo uso del Servicio y destruir todas las copias del Servicio en su posesión.

Ley aplicable

Este Acuerdo se regirá e interpretará de acuerdo con las leyes de la jurisdicción en la que se encuentra Crenato, sin dar efecto

1. Introduction

 

At Crenato we value your privacy and the importance of safeguarding your data. This policy describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data refers to any information that on its own, or in combination with other available information, can identify an individual. We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:

 

  1. Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations
  2. the EU’s General Protection Data Regulation (GDPR)
  3. Brazil’s Data Protection Legislation (LGPD)
  4. California’s Consumer Protection Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
  5. Colorado Privacy Act (CPA)
  6. Utah Consumer Privacy Act (UCPA)
  7. Connecticut Data Privacy Act (CTDPA)
  8. Virginia Consumer Data Protection Act (VCDPA)
  9. South Africa’s Protection of Personal Information Act (POPIA)

 

Scopes

 

This policy applies to the Alexis Silva Barraza websites, domains, applications, services, and products.

 

This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party\’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

 

Processing Activities

 

This Policy applies when you interact with us by doing any of the following:

  1. Make use of our application and services as an authorized user
  2. Visit any of our websites that link to this Privacy Statement

 

2. Personal Data We Collect

 

What Personal Data We Collect

 

When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:

 

This includes:

 

  1. Account Information such as your name, email address, and password
  2. Payment Information such as your billing address, phone number, credit card, debit card or other payment method

 

When you use our products and/or features, we collect the following types of Personal Data:

 

  1. Account Information such as your name, email address, and password
  2. Payment Information such as your billing address, phone number, credit card, debit card or other payment method

 

We also collect the following Sensitive Personal Data. When collecting this data, we will ensure to get your explicit consent:

 

How We Collect Your Personal Data

 

We collect Personal Data from the following sources:

 

From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:

 

  1. Create an account or purchase products on our website;
  2. Use our products or services;
  3. Create content through our products or services;
  4. Express interest in our products or services;
  5. Downloading software and/or our mobile application;
  6. Subscribe to our newsletter;
  7. Complete a voluntary market research survey;
  8. Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
  9. When you log in to our website via social media;

 

Automated technologies or interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie section (below) for further details.

 

Third parties: We may receive Personal Data about you from various third parties, including:

 

  1. Account Information and Payment Information from another individual when they purchase a gift for you on our website;
  2. Device and Usage Data from third parties, including analytics providers such as Google;
  3. Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
  4. Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
  5. Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction;
  6. Account Information, Payment Data, and Financial Data from providers of technical, payment and delivery services.

 

If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the “Contact us” section below.

 

Device and Usage Data

 

When you visit a Alexis Silva Barraza website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

 

We also process information when you use our services and products. This information may include:

 

Data we collect from third parties

 

We may receive your Personal Data from third parties such as companies subscribing to Alexis Silva Barraza services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at Alexis Silva Barraza (contact details below).

 

Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.

 

Purpose and Legal Basis for the Processing of Personal Data

 

We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.

 

Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

 

International Data Transfer and Storage

 

Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law. More information about these clauses can be found here:

https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32021D0914

Sharing and Disclosure

 

We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.

 

Legal Requirement

 

We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.

 

Service Providers and Other Third Parties

 

We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the “Contacting us” section below.

 

Service Providers and Other Third Parties

 

We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the “Contacting us” section below.

 

3. Cookies

 

What are Cookies?

 

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

 

How we use cookies

 

  1. To give you the best experience possible, we use the following types of cookies:
  2. Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
  3. Preference.
  4. We use preference cookies to help us remember the way you like to use our service.
  5. Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.

 

How to control your cookies

 

So long as the cookie is not strictly necessary, you may opt in or out of cookie use at any time. To alter the way in which we collect information from you, visit our Cookie Manager.

 

4. Retention & Deletion

 

We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.

 

5. Merger or Acquisition

 

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

6. How We Keep Your Data Safe

 

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

 

The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

 

We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

 

In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.

 

8. Your Rights for Your Personal Data

 

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

 

  1. Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA) You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.
  2. Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA) You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.
  3. Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA) You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  4. Right to Restriction of Processing (GDPR Article 18, LGPD) You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process your Data for any purpose other than storing it.
  5. Right to Portability (PIPEDA, GDPR Article 20, LGPD) You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to services.
  6. Right to Opt Out (CPRA, CPA, VCDPA, CTDPA, UCPA) You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3) Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Under CPRA, you have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you.
  7. Right to Objection (GDPR Article 21, LGPD, POPIA) Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.
  8. Nondiscrimination and nonretaliation (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA) You have the right not to be denied service or have an altered experience for exercising your rights.
  9. • File an Appeal (CPA, VCDPA, CTDPA) You have the right to file an appeal based on our response to you exercising any of these rights. In the event you disagree with how we resolved the appeal, you have the right to contact the attorney general located here: If you are based in Colorado, please visit this website to file a complaint. If you are based in Virginia, please visit this website to file a complaint. If you are based in Connecticut, please visit this website to file a complaint.
  10. File a Complaint (GDPR Article 77, LGPD, POPIA) You have the right to bring a claim before their competent data protection authority.

 

Withdrawing Consent

 

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.

 

How to Exercise Your Rights

 

You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team by using the form below.

 

For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

 

9. Changes

 

We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.

 

10. Complaints

 

If you have a complaint about this Policy or any element of your personal information that we hold then please contact us at the above address. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.

 

If you are based in the EEA, please visit this website for a list of local data protection authorities.

 

11. Contact Us

 

To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we’ve made the process simple:

 

Make a Data Request

 

To contact us, please email contacto@crenato.com.au

Write to us at:

Data Privacy Officer of Alexis Silva Barraza

 

Unit 7 6 Antonas Road, Perth, Wester Australia, 6003

1. Introduction

This End User License Agreement (the «Agreement») is a binding agreement between you («User» or «you») and Alexis Silva Barraza, d/b/a Crenato («Company»). This Agreement governs your use of the Crenato mobile application for Apple iOS or Google Android operating systems or Facebook (including all related documentation, the «Application»). Company reserves the right to change or modify any of the terms and conditions contained in the Agreement without notice and all such revisions are effective immediately upon posting and apply to all access to and continued use of the Application.

BY DOWNLOADING/INSTALLING/USING THE APPLICATION, YOU:

  1. (A) ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THIS AGREEMENT;
  2. (B) YOU REPRESENT AND WARRANT THAT YOU ARE THE LEGAL AGE OF MAJORITY UNDER APPLICABLE LAW TO FORM A BINDING CONTRACT WITH US; AND,
  3. (C) YOU AGREE IF YOU ACCESS THE APPLICATION FROM A JURISDICTION WHERE IT IS NOT PERMITTED, YOU DO SO AT YOUR OWN RISK. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD/INSTALL/USE THE APPLICATION.

2. License

Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, revocable, non-transferable license to download, install, and use the Application for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you («Mobile Device») strictly in accordance with the Application’s documentation.

You shall not:

  1. (a) copy the Application, except as expressly permitted by this Agreement;
  2. (b) modify, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the Application;
  3. (c) reverse engineer, disassemble, integrate, modify, remove, decompile, decode, create derivates works or updates of, adapt, or otherwise attempt to derive or gain access to the source code of the Application or any part thereof;
  4. (d) remove, delete, alter or obscure any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices from the Application, including any copy thereof;
  5. (e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available the Application or any features or functionality of the Application, to any third party for any reason, including by making the Application available on a network where it is capable of being accessed by more than one device at any time; or
  6. (f) remove, disable, circumvent or otherwise create or implement any workaround to any copy protection, rights management or security features in or protecting the Application.

Nothing in this Agreement should be interpreted to restrict third-party terms, including Apple Media Services Terms and Conditions (link: https://www.apple.com/legal/internet-services/itunes/us/terms.html) and/or Google Play Terms of Service (link: https://play.google.com/intl/en_US/about/play-terms/). You must ensure that you comply with applicable third-party terms and conditions.

You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all terms, conditions and restrictions, under this Agreement. Company and its licensors and service providers reserve and shall retain their entire right, title and interest in and to the Application, including all copyrights, trademarks and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

3. User Content

The Application may provide you with the opportunity to create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or in the Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, feedback, or personal information or other material (collectively, «Content»). You are responsible for your use of the Application and for any Content you provide, including compliance with applicable laws, rules, and regulations.

By submitting, posting or displaying Content on or through the Application, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, disclose, adapt, modify, publish, transmit, display and distribute such Content for any purpose, commercial advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such as Content, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

We do not assert any ownership over your Content. You retain full ownership of all of your Content and any intellectual property rights or other proprietary rights associated with your Content. We are not liable for any statements or representations in your Content provided by you in any area in the Application. You are solely responsible for your Content related to the Application and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Content.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Content; (2) to recategorize any Content to place them in more appropriate locations in the Application; and (3) to prescreen or delete any Content at any time and for any reason, without notice. We have no obligation to monitor your Content. Any use of the Application in violation of this Agreement may result in, among other things, termination or suspension of your rights to use the Application.

4. Collection and Use of Your Information

You acknowledge that when you download, install or use the Application, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the Application. You also may be required to provide certain information about yourself as a condition to downloading, installing or using the Application or certain of its features or functionality, and the Application may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy. By downloading, installing, using and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

5. Updates

Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches and other error corrections and/or new features (collectively, including related documentation, «Updates»). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

  1. (a) the Application will automatically download and install all available Updates; or
  2. (b) modify, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the Application;
  3. (b) you may receive notice of or be prompted to download and install available Updates.

You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Application and be subject to all terms and conditions of this Agreement.

6. Term and Termination

The term of Agreement commences when you download/install the Application and will continue in effect until terminated as provided herein (the «Term»). You may terminate this Agreement by deleting the Application and all copies thereof from your Mobile Device. Company may terminate this Agreement at any time without notice if it ceases to support the Application, which Company may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement. Upon termination, all rights granted to you under this Agreement will also terminate and you must cease all use of the Application and delete all copies of the Application from your Mobile Device and account. Termination will not limit any of Company’s rights or remedies at law or in equity.

7. Disclaimer of Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION IS PROVIDED TO LICENSEE «AS IS» AND “AS AVAILABLE,” WITH ALL FAULTS AND DEFECTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR-FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Company’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

9. Indemnification

You agree to indemnify, defend and hold harmless Company and its officers, directors, employees, agents, affiliates, successors and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to your use or misuse of the Application or your breach of this Agreement. Furthermore, you agree that Company assumes no responsibility for the content you submit or make available through this Application.

10. Export Regulation

The Application may be subject to United States export control laws, including the U.S. Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export or release the Application to, or make the Application accessible from, any jurisdiction or country to which export, re-export or release is prohibited by law, rule or regulation. You shall comply with all applicable federal laws, regulations and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing or otherwise making the Application available outside the United States.

11. Severability

If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.

12. Governing Law

This Agreement is governed by and construed in accordance with the internal laws of Australia without giving effect to any choice or conflict of law provision, principle, or rule and notwithstanding your domicile, residence, or physical location. Any action or proceeding arising out of or relating to this Application and/or under this Agreement will be instituted in the Country of Australia, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Application from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:

If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

13. Entire Agreement

This Agreement constitutes the entire and only agreement between the parties in relation to its subject matter and replaces and extinguishes all prior or simultaneous agreements, undertakings, arrangements, understandings or statements of any nature made by the parties or any of them whether oral or written (and, if written, whether or not in draft form) with respect to such subject matter. Each of the parties acknowledges that they are not relying on any statements, warranties or representations given or made by any of them in relation to the subject matter of this Agreement, save those expressly set out in this Agreement, and that they shall have no rights or remedies with respect to such subject matter otherwise than under this Agreement save to the extent that they arise out of the fraud or fraudulent misrepresentation of another party. No variation of this Agreement shall be effective unless it is in writing and signed by or on behalf of Company.

14. Waiver

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder.

15. Contact Information

For general inquiries, complaints, questions or claims concerning the Application, please contact:

Alexis Silva Barraza
Unit 7 6 Antonas Road, Perth, Wester Australia, 6003
+61 474 016 430
contacto@crenato.com.au

Last Updated: 03/09/2023

1. Shipping Policy

 

We have the following shipping options available in Australia:

 

Card – 0. Delivery in 1 via internet.

 

2. Subscription Deliveries

 

We offer subscription based deliveries.

 

3. We Ship To The Following Countries

 

We offer free international shipping worldwide.

 

on internet

 

Security mayment by stripe

 

4. Store Pickup

 

We offer in store pickup. digital product

 

5. Contact Us

 

If you have any questions, please feel free to contact us:

 

Call us at: +61 474 016 430

 

Email us at: contacto@crenato.com.au

 

Submit a service request form at: app.crenato.com.au/es/contact-us

1. Introduction

 

Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.

 

2. Returns Policy

 

Orders may be returned within 5 days of the date of purchase for store credit.

 

When returning items please include proof of purchase.

 

Returns will be processed within 5 days.

 

3. Shipping Costs

 

Shipping costs for returns will be deducted from your refund, a pre-paid shipping label will be provided to you.

 

4. Exceptions

 

The following items do not qualify for returns: discounted items.

 

5. Contact Us

 

If you have any questions, please feel free to contact us:

 

Call us at: +61 474 016 430

 

Email us at: contacto@crenato.com.au

 

All returns must be shipped to the following address:

 

Alexis Silva Barraza

 

Attention: Customer Service

 

Unit 7 6 Antonas Road, Perth, Wester Australia, 6003. AU

 

Last Updated: 03/09/2023

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Donec vel purus at risus convallis faucibus nec at sapien. Duis nec justo a ligula auctor facilisis a quis dui. Curabitur vel sodales orci. Sed pulvinar lobortis laoreet. Nunc at ligula eget lectus malesuada luctus. Nunc commodo, quam in suscipit gravida, tellus lorem ullamcorper dolor, in vehicula velit magna sit amet felis. Praesent non nisl lectus. Phasellus ullamcorper, libero a blandit hendrerit, risus erat cursus lacus, ut dignissim libero leo at nunc. Vivamus dapibus malesuada eleifend. Mauris sodales ipsum ac rhoncus mattis. Nulla facilisi. In tellus lacus, efficitur ut aliquam lobortis, faucibus et massa.

Pellentesque viverra semper commodo. Quisque maximus in velit lobortis bibendum. Maecenas a sollicitudin ex. Donec augue justo, hendrerit eu elementum vel, sollicitudin vitae elit. Suspendisse ultrices accumsan congue. In hendrerit augue nec scelerisque laoreet. Vivamus volutpat dui ligula, sed ultrices orci mattis ac. Ut tempus vestibulum leo.

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Preguntas frecuentes

Si tienes alguna duda adicional no dudes en consultarnos, estaremos encantados de responderte

¿Qué diferencia tiene Qualitzer con un ERP como Defontana, Softland, etc.?

Qualitzer es un sistema centrado en la gestión eficiente de los procesos claves de la cadena de valor de tu empresa a diferencia de un ERP como Defontana, Softland, Manager, etc., lo cuales están enfocados en la gestión de la contabilidad y de recursos humanos. Con Qualitzer evitas gestionar las principales actividades de tu empresa con planillas u hojas de cálculo independientes.

¿Qué ocurre si tengo algún problema o consulta que resolver al trabajar con Qualitzer?

Nuestro chat de soporte está disponible en horario laboral. Si tienes un problema o consulta que resolver fuera de horario laboral te puedes contactar con nuestro soporte 24/7 para tener una solución o respuesta a la brevedad.

¿Para qué tamaño de organización es adecuado Qualitzer?

Qualitzer puede ser utilizado en empresas pequeñas, medianas y grandes. Por esta razón, si tu empresa es pequeña o mediana, pero tiene un alto potencial de crecimiento, podrás utilizar Qualitzer en todas las etapas de crecimiento de tu empresa sin tener que cambiar a otros sistema operativo de gestión.

¿Cómo puedo asegurar la correcta implementación de Qualitzer en mi empresa?

Hay 3 factores claves para la correcta implementación de Qualitzer en tu empresa; una correcta configuración, una correcta capacitación del personal y el compromiso organizacional. Nosotros te apoyaremos durante todo el proceso de configuración y capacitación y el compromiso organizacional sólo dependerá de ti.

¿Qué pasa si no me gusta Qualitzer una vez implementado en mi empresa?

Puedes cancelar tu suscripción cuando tú lo desees. Con Qualitzer no quedas amarrado a ningún período obligatorio de uso.

¿Alguna consulta adicional? No dudes en consultarnos.